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Google SideWiki and what it means for Debenhams customers

BY STYLE EDITOR, ON 7 NOV 2009 12:04 DEBENHAMS NEWSCOMMENTS

The World’s favourite search engine, Google, recently announced a new tool for online users called SideWiki, designed to help web visitors share information with each other whilst browsing websites. The tool went live back in October but it’s only now that users have started to really get their teeth into it, with comments appearing on many websites, including ours.

To use the new service, Internet users need to download the newest version of the Google toolbar onto their Internet Explorer or Firefox browsers and can then access SideWikis using the relevant button.

Obviously this new technology offers great new opportunities to share information and we at Debenhams will be passing by on occasion to see what comments are being made. If you’d like to get in touch directly however there are better ways of grabbing us, as currently SideWiki doesn’t have a way of replying to individual comments.

Here is a list of the ways you can get in touch with us for a natter or to flag an issue:

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  • Alison

    I just wanted to contact you to say that I received first class attention from a member of your staff in the Lingerie Dept at the Eltham store on Sunday 22nd Nov. After a dismal experience at another shop I arrived in Debenhams feeling very fed up and angry. She helped me find exactly what I needed and couldn’t do enough for me. Such a refreshing change from the experience I had earlier in the other store. I will certainly shop at Debenhams again.

    Kind regards,

    Alison

  • http://blog.debenhams.com Editor

    Thanks Alison for taking the time to let us know about your shopping experience, we’ve passed your comments on to the Eltham store.

  • GILLIAN WHEELER

    I would like to say thanks to Sam for her help at the Stratford -on-Avon store on 30th Nov. She was friendly and honest when helping me choose clothes and shoes. Nothing was too much trouble for her even when I wanted to try on more shoes that she suggested may go with the outfit. Her advice gave me confidence when trying something different and her patience was great as she was in and out of the changing room a few times! She is a real credit to the store.

  • http://debenhams jean graham

    Wish to thank katy, beatician for Clarins in CARDIFF Debenhams store for the best ever facial I have had. She was extremely knowledgable on Clarins products. Took her time and explained what products would be best for my skin. Would thoroughly recommend her to my friends willing to enjoy this experience. Well done Katy, you made my day. Had this facial on Friday 22nd January 2010.

  • chris

    donna in ladies underwear department was very helpfull,help me get correct bra size and select correct items.
    and next day i requested other bras she was still polite and helpfull
    thank you donna

  • joan

    just want to thank debenhams in henry st dublin for having such careing and helpfull staff.carmel in customer service was so helpfull i just had to let you know and thank carmel.

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