Tags archives: news-2

Debenhams Customer Service at Christmas

•••
The big day is literally just around the corner, the culmination of months – or days – of planning and preparation. The presents are bought and wrapped and the food is in the fridge. But while you are relaxing with friends and family over the Christmas holidays, we at Debenhams will still be on hand ready to answer and solve any queries you have during t[...]

Write a review and win a gift experience in time for Christmas!

•••
If you’re still looking for something a little bit special to go under the Christmas tree or in the Christmas stocking then look no further, we’ve got the competition for you! This year we’ve got to know a lot of you very well through our Facebook and Twitter pages, here on the blog and in your very useful product reviews across the site. As a thank you,[...]

Free Delivery and Returns for Christmas at Debenhams

•••
Christmas shopping certainly dents the bank balance slightly, but we have to admit it's worth every penny to experience that festive fun and the joy of giving and receiving gifts on Christmas Day. To make sure you aren't out of pocket this year, we've not only got some great offers on gift ideas, we'll be offering FREE delivery and returns all the way up to[...]

Win £50 in our Christmas Spectacular Competition

•••
Enter our competition and help us to celebrate our Christmas Spectacular by sharing your personal Christmas wish with us on Facebook or Twitter. Tell us what you're dreaming of between 12pm and 8pm every day until Friday 19 November to enter into our hourly prize draw. We will give away £100 worth of giftcards every hour, one on each social network. It only[...]

Your personal shopper stories

•••
There couldn't be a better time to uncover your ideal capsule wardrobe for Autumn/Winter and we know a few people who could help... Our personal shopper service is available in stores across the country where our style gurus are on hand to offer friendly advice and outfit suggestions with no obligation to buy. Members of the Debenhams Design team recently[...]

Meet Shannon: Our New Model

•••
We announced a while back that the gorgeous Shannon would be featuring in a campaign for Principles by Ben de Lisi and you can see how it came about and watch some behind-the-scenes footage on Gok Wan's How to Look Good Naked... with a difference. This 3-part special of Gok's popular TV show sees Gok meet three disabled women with zero body confidence. "Gok[...]

What do you think of our size 16 mannequins?

•••
Debenhams Oxford Street today unveiled a trial using size 16 mannequins in its windows and we'd love to know what you think about it. Like most retailers Debenhams generally uses standard size 10 mannequins in window displays. But with the majority of women in the UK  either a size 14 or 16 it was time for us to take notice and try something a bit different[...]

The Spectacular Twitter Experiment

•••
The Debenhams New Season Spectacular is kicking off on Wednesday 9 September and as usual we’re expecting a lot of people in our stores hunting for offers. In expectation of a surge in traffic flowing through our doors, we’ve been looking at new ways to continue offering top-notch customer service during this busy period. Our solution is the Twitter As[...]